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Terms & Conditions
Acceptance of Terms
1.1 Welcome to Zuzustore. The following Terms and Conditions sets up the “Membership Agreement” between you and sooq Zuzustore; under which
Zuzustore.com offers you access to it’s Services through the web site “www.zuzustore.com”. Start using the Services indicates that youaccept the
terms and conditions mentioned below. If you do not accept all of the terms and conditions, please do not use the Service. By following the registration
1.2 Zuzustore holds the privilege to amend this Agreement at any time by updating the amended terms on the Site. The amended Agreement shall be
effective immediately upon publish on site. Your continued use of the Service shall be considered as acceptance of the amended terms. Only an
authorized officer of Zuzustore.com will modify terms.
2.1 Individuals - The Service will be offered free-of-charge for an unspecified time period.
Corporate - The registration will be free of charge while the charges will be defined for certain services obtained.
Members will have the following major features; which may be added, modified, or suspended for scheduled or unscheduled maintenance purposes.
1.Profile – Individual and Company profiles can be amended as of the necessity except for the e-mail address.
2.Products - Allows Corporate Member to display and edit description of their products.
2.2 Zuzustore may terminate all or part of the above Free Member Benefits at any time and reserves the soleright to charge for the Services at any time.
2.3 A Password for each Member is issued to access the Service through respective Member's Account. User Id will be the same User’s e-mail
address, while the password will be system generated and sent to the respective User’s e-mail. Each Member shall be solely responsible for
maintaining the confidentiality of its Member ID and Password and for all activities that occur under the Member ID and Password. No Member
should share, assign or permit the use of its Account, Member ID or Password to another entity. Each Member is liable for any loss or damage
suffered by Zuzustore as a result of such multiple use of an Account. It’s each Member’s duty to notify Zuzustore immediately of any such
unauthorized use of Account, Member ID or Password or any other breach of security.
Each Member hereby agrees that Zuzustore shall not be liable for any loss or damages arising from the Member's failure to comply with the
2.4 Zuzustore reserves the sole right to change, upgrade, modify, limit or suspend the Service or any of its related functionalities or applications at any
time temporarily or permanently without prior notice.
Further more, Zuzustore holds the right to introduce new features, functionalities or applications to the Service or to future versions of the Service.
All new features, functionalities, applications, modifications, upgrades and alterations shall be governed by this Agreement, unless as stated by
2.5 Zuzustore shall not be responsible to the Member or any third parties for any inability to use the Zuzustore Services; whether due tointerruption,
changes or termination of the Service or otherwise, any delays, inaccuracies, errors or omissions with respect to any communications or transmission
or delivery of all or any part thereof, or any damage (direct, indirect, consequential or otherwise) arising from the use of or inability to use the Service.
And any claim against Zuzustore for pre-mature termination of the Service shall be limited to the amount of subscription fees paid for Zuzustore
services, by the Member. It shall be calculated up on a pro-rata basis for the unused share of the subscription period.
3.1 Each Member hereby agrees to
1.Provide, maintain and update; true, accurate, current and complete information about itself and its business references as may be required by
2.Each Member hereby grants an irrevocable, open, sub licensable authority to Zuzustore to display and use all information provided by such Member
in accordance with the purposes and to exercise the copyright, publicity, and database rights you have in such material or information, in any media
now known or not currently known.
3.2 Each Member hereby represents, guarantees and agrees that the use by such Member of the Service and the Site shall not:
1.Contain deceitful information or make deceiving offers of items OR include for sale or attempt to sale, fake or stolen items or items which sales
and/or marketing is illegal as of applicable law, OR promote any illegal activities;
2.Be part of a scheme to deceive other Members or other users of the Site in any other manner;
3.Breach or encourage to violation any third party's copyright, patent, trademarks, trade secret or other proprietary right or rights of publicity and
4.Violate any applicable law, statute, ordinance or regulation; Including import-export regulations, unfair competition, consumer protection or false
5.Contain information which are threatening, harassing or Insulting to any party;
6.Contain information or any pornography or sex-related merchandising or any content or promotes sexually explicit materials or else could be
harmful to minors;
7.Promote prejudices based on religion, nationality, race, sexual orientation, disability or age;
8.Contain any material which would cause harassment or unauthorized advertising which would Invade anyone's privacy, give rise to civil riot,
encourages to form a criminal offence, violate any law or regulation;
9.Involve in any attempts to copy, reproduce, use or disrupt Zuzustore's various proprietary databases and directories;
10.Involve any computer Software, Codes, viruses, or other destructive devices which could cause to damage any software or hardware system,
data or personal information; and
11.No Member shall attempt to gain unauthorized access to the computer systems or networks used by Zuzustore and/or any user of the Service
and Involve in any process to diminish the operation of such computer systems or networks;
12.Directly include descriptions of goods or services that are “Prohibited” under this Agreement or try to link those in
a indirect manner; or
13.Or cause any loss to Zuzustore or it’s associates.
3.3 Each Member represents and agrees that the information posted on behalf of any business; is after obtaining all necessary consents and
approvals from its business partners and associates to
1.act as such Member's business referee;
2.to post and publish their contact details and information and
3.that third parties may contact such business referees to support claims or statements made about the Member. Each Member further warrants
that all reference letters and comments are true and accurate and hereby waives all requirements for such Member's consent to be obtained before
third parties may contact the business referees.
3.4 Each Member agrees and acknowledges that Zuzustore shall not be required to actively monitor nor apply any editorial control whatsoever
over the content of any message or other material or information obtained, created or accessible through the Service. Zuzustore does not
certify, endorse or otherwise verify the contents ofany comments or other material or information made by any Member. Each Member is solely
responsible for the contents of their communications and may be held legally liable for the content of their comments or other material or information.
3.5 Each Member represent, confirm and agrees that it has obtained, all necessary trademark licenses or third party copyright and permissions and
shall be solely responsible for ensuring that any information or material it posts on the Site or provides to Zuzustore or authorizes Zuzustore
to display does not violate the trademark, trade secret copyright or any other personal or proprietary rights of any third party or it is posted with the
permission of the owner(s) of such.
3.6 Each Member is responsible to comply on providing only Genuine products to be displayed on the website,
Zuzustore is not responsible of any breach may commit on this rule.
3.7 If any Member breaches the representations, warranties and covenants as of above, or if Zuzustore hasreasonable grounds to believe that
such Member is in breach of such; Zuzustore has the right to suspend or terminate the Service and all Free Member Benefits with respect to such
Member without any compensation, and reject any and all current or future use of the Service or any other services that may be provided by
Further, Zuzustore reserves the right in it sole diplomacy to remove any material it reasonably believes that is illegal, could subject Zuzustore
Zuzustore reserves the right to co-operate fully with private investigators, governmental authorities and/or third parties in the investigation of any
suspected person or act.
Further, Zuzustore may disclose the Member's identity and contact details, if requested by a government or law enforcement body, as a result of a
subpoena or other legal action or to an injured third party and Zuzustore shall not be liable for damages or results and Member agrees not to bring any
action or claim against Zuzustore for such disclosure.
In connection with any of the foregoing, Zuzustore may suspend or terminate the Account of any Member, as Zuzustore.com deems appropriate in its
3.8 Each Member agrees to indemnify the Zuzustore, its employees and representatives and to hold them safe, from all claims, losses and liabilities
(including legal costs) that may arise from its sub-missions, posting or deletion of information, from the Member's use of the Service or from the Member's
breach of the Agreement of Zuzustore Terms.
Zuzustore is not responsible, and shall have no liability to any Member or third party for any material posted by such Member or third party
(including fraudulent, inaccurate, offensive, misleading or illicit material) and that the risk of damage from such material rests entirely with each
Zuzustore reserves the right; at it own expense, to exclusively resist and control of any matter; otherwise subject to compensation by the Member in which
case the Member shall co-operate with Zuzustore in asserting any available defenses.
4. The Dealings Between the Buyer and Supplier
4.1 Zuzustore provides an electronic web-based platform to exchange information between buyers and
suppliers of products and services. Zuzustore.com neither represent the seller nor the buyer.
And in specific transactions which commissions are not charged; Zuzustore.com does not control and is not
responsible for the quality, lawfulness, safety or availability of the products or services offered for sale; and the supplier’s or the buyer’s ability to complete
4.2 Members are hereby made aware that there may be risks dealing with people acting under false presences.
Zuzustore uses several techniques to verify the accuracy of the information our users provide us when they register on the Site. However, because
user verification on the Internet is difficult, Zuzustore cannot and does not confirm each user's purported identity. We encourage you to use the various
tools available on the Site, as well as common sense, to evaluate with whom you are dealing.
4.3 The risks of purchase and communication when using the Site to conduct transactions shall not be limited to misrepresentation of products and services
but fraudulent schemes, defective products, delay or default in delivery or payment, unsatisfactory quality, failure to meet specifications, cost miscalculations,
breach of warranty, breach of contract and transportation accidents. Each Member agrees that Zuzustore shall not be liable or responsible for any
damages that may arise a result of or in connection with any or all of above Risks.
4.4 Members are solely liable for all the transactions conducted on, through or as a result of use of the Site;
including, without any limitation, regarding; payments, returns, warranties, fees, taxes, fines, permits, title, licenses,handling, shipping, storage, insurance
4.5 In the event that any Member has a dispute with any party with regard to a transaction, such Member agrees to release and indemnify Zuzustore
and its crew from all claims, actions, proceedings, expenses and damages (without any limitation) arising out of or in connection with such transaction.
5. Limitation of Liability
5.1 The features and services on the Zuzustore site is accountable on an "as it is" available basis. And Zuzustore hereby disclaims any and all warranties,
expressed Or Implied, including but not limited to any Warranties of condition.
5.2 Zuzustore.com makes no representations of guaranty about the validity, stability, accuracy, latest ness, quality or reliability of any information provided
on or through the site.
5.3 Each Member is solely responsible for any damages caused to its computer system that may result from
downloading of any material through the Site. And Zuzustore disclaims it as it’s done at each Member's sole discretion and risk. And there won’t be
any warranty of anyhow from the Zuzustore‘s part.
5.4 Under no circumstances shall Zuzustore be held responsible for any delay, failure or interruption of the substance or services, delivered through
the Site, resulting directly or indirectly, without limitation; due to acts of nature, forces or causes beyond its reasonable control, E.g.: Computer,
telecommunications, equipment or power failures, war, governmental actions, orders of domestic orforeign courts or tribunals, labour disputes, civil
disturbances, fires, flood, storms, explosions, Acts of God or non-performance of third parties…etc.
5.5 Each Member hereby agrees to underwrite Zuzustore and its affiliates harmless, from any and all claims, liabilities (including all legal costs) which
may arise from such Member's use of the Site or from its breach of any of the terms and conditions of the Agreement.
Each Member further agrees that Zuzustore is not responsible and shall have no liability to it, for any substance posted by third parties, with offensive or
illicit material and that the risk of damages from such material rests entirely with each Member.
Zuzustore reserves the right; at it’s own expense, to assume the special resistance and control of any matter otherwise subject to indemnification by you,
in which event you shall co-operate with Zuzustore in asserting any available defenses.
5.6 Zuzustore shall not be liable for any special, direct, indirect, punitive, incidental or consequential damages or any damages whatsoever (including
but not limited to damages for loss of profits or savings, loss of information, business interruption); whether in contract, tort, negligence, strict liability or otherwise
or any other damages resulting from any of the following:
1.The use or the inability to use the Site;
2.Any defect in goods, information, samples, services or data purchased or obtained from a Member or a
third-party service provider through the Site;
3.Illicit access by third parties to data or private information of any Member;
4.Statements or behavior of any Member of the Site; or
5.Any matters relating to Paid Services however arising, including negligence.
6. Intellectual Property Rights
6.1 Zuzustore is the sole owner or lawful licensee of all the rights to the Site and the Zuzustore Content.
The Site and Zuzustore Content embody trade secrets and intellectual property rights protected under worldwide copyright and other laws. All title,
ownership and intellectual property rights in the Site and Zuzustore Content shall remain with Zuzustore, its affiliates or licensors of the Zuzustore
Content, as the case may be. All rights not otherwise claimed under this Agreement or by Zuzustore are hereby reserved.
6.2 "Zuzustore", "Zuzustore" and related icons and logos are registered trademarks or trademarks or service marks of Zuzustore.com
in various jurisdictions and are protected under applicable copyright, trademark and other proprietary rights laws. The unauthorized copying, modification,
use or publication of these marks is strictly prohibited.
Member and Zuzustore.com with respect to access to and use of the Site, superseding any prior written or oral agreements in relation to the same
subject matter herein.
7.2 Zuzustore.com and the Members are independent contractors, and no partnership, joint venture, agency, franchiser-franchisee or employee-employer
relationship is intended or created by this Agreement.
7.3 If any provision herein is held to be illogical or unenforceable, such provision shall be skipped and the remaining provisions shall be enforced.
7.4 Headings are for reference purposes only and in no way define, limit or describe the range or extent of such section.
7.5 Zuzustore's failure to enforce any situation or failure to act with respect to any breach, by a Member, under these terms and conditions will not waive
that incident nor waives Zuzustore.com's right to act with respect with similar breaches succeeding.
7.6 Zuzustore.com shall have the right to assign its obligations and duties in this Agreement and in any agreement relating to Paid Services to any person or
7.7 This Agreement shall be governed by the laws of the State of Dubai, without regard, to its conflict of law provisions. The parties to this Agreement hereby
submit to the exclusive jurisdiction of the courts of UAE.
7.8 Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
7.9United Arab of Emirates is our country of domicile.
8. Delivery of Products
8.1 Address: Delivery of the Products shall be made to the address you specify in your Order either by Seller or by Zuzustore (or its agents) on behalf of Seller.
8.2 Shipping & packing charges: Shipping and packing charges shall be as set out in the Order.
8.3 Tracking: You may track the status of the delivery at the “Order Tracking” page of the Platform.
8.4 Delivery timeframe: You acknowledge that delivery of the Products is subject to availability of the Products. Seller will make every reasonable effort to
deliver the Product to you within the delivery timeframe stated on the relevant page on which the Product is listed, but you acknowledge that while stock
information on the Platform is updated regularly, it is possible that in some instances a Product may become unavailable between updates. All delivery
timeframes given are estimates only and delays can occur. If the delivery of your Product is delayed Seller will inform you accordingly via e-mail and your
Product will be dispatched as soon as it becomes available to Seller. The time for delivery shall not be of the essence, and Seller (nor any of its agents) shall
not be liable for any delay in delivery whatsoever caused.
8.5 Deemed receipt: In the event you do not receive the Product by the projected delivery date and provided that you inform Zuzustore within 3 days immediately
from such projected delivery date, Seller will try, to the best of Seller’s ability, to locate and deliver the Product.
8.6 Customer’s failure to take delivery: If the Customer fails to take delivery of the Products (otherwise than by reason of any cause beyond the Customer's
reasonable control or by reason of Seller’s fault) then without prejudice to any other right or remedy available to Seller, Seller may terminate the Customer Contract.
9. Prices of Products
9.1 Listing Price: The price of the Products payable by a Customer shall be the Listing Price at the time at which the Order placed by the Customer is transmitted
to Seller (through the Platform).
9.2 Taxes: All Listing Prices are subject to not taxable. Seller reserves the right to amend the Listing Prices at any time without giving any reason or prior notice.
10.1 General: You may pay for the Product using any of the payment methods prescribed by Zuzustore from time to time. When you place an Order, actual payment
will be only charged upon Seller’s acceptance of your Order and formation of a Customer Contract. All payments shall be made to Zuzustore
10.2 Additional terms: The payment methods may be subject to additional terms as prescribed by Zuzustore from time to time.
10.3 Payment methods: You agree that you are subject to the applicable user agreement of your payment method. You may not claim against Seller or any of its
agents (which may include Zuzustore), for any failure, disruption or error in connection with your chosen payment method. Zuzustore reserves the right at any time to
modify or discontinue, temporarily or permanently, any payment method without notice to you or giving any reason.
-We accept Cash on Delivery
-We accept payments online using Visa and MasterCard credit/debit card in AED.
If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
The cardholder must retain a copy of transaction records and Merchant policies and rules.
10.4 Invoicing: Seller may invoice you upon the due date of any payment under a Customer Contract.
10.5 Failure to pay: If the Customer fails to make any payment pursuant to the terms and conditions of the payment method elected or payment is cancelled for any
reason whatsoever, then without prejudice to any other right or remedy available to Seller, Seller shall be entitled to cancel the Customer Contract or suspend
delivery of the Products until payment is made in full.